Last Updated: 02.03.2025
Welcome to HotelExpress.lk. By using our website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.
1. Introduction
HotelExpress.lk is an online platform that facilitates hotel reservations and related services. By accessing our website, you acknowledge that you have read, understood, and agreed to these terms.
2. Definitions
- "Website" refers to HotelExpress.lk.
- "User" refers to any individual or entity accessing our website.
- "Hotel Partner" refers to hotels listed on our platform.
- "Booking" refers to reservations made through HotelExpress.lk.
3. Use of the Website
- Users must be at least 18 years old to make bookings.
- You agree to provide accurate and complete information.
- Unauthorized use or access to our services is strictly prohibited.
4. Hotel Bookings
- All bookings are subject to availability.
- Prices displayed are final at the time of booking and may vary based on demand and availability.
- HotelExpress.lk is not responsible for errors in hotel descriptions, rates, or availability.
5. Payment & Cancellations
- Payments must be made using approved payment methods.
- Cancellation policies vary by hotel; users must review the cancellation terms before booking.
- Refunds (if applicable) will be processed based on the hotel’s refund policy.
6. User Responsibilities
- Users must ensure that their booking details are correct before confirming a reservation.
- Users must comply with the hotel's policies during their stay.
- Misuse of the website may result in suspension or termination of access.
7. Liability Limitations
- HotelExpress.lk acts as an intermediary and is not responsible for any issues arising from hotel stays.
- We do not guarantee the accuracy of third-party content or hotel representations.
- We are not liable for damages resulting from service disruptions, technical failures, or force majeure events.
8. Privacy Policy
- By using our services, you agree to our Privacy Policy, which governs data collection, use, and protection.
- We do not share personal data with third parties without consent, except as required by law.
9. Changes to Terms
- We reserve the right to update or modify these terms at any time.
- Continued use of the website after modifications constitutes acceptance of the revised terms.
10. Governing Law & Jurisdiction
- These terms are governed by the laws of Sri Lanka.
- Any disputes shall be resolved in the courts of Sri Lanka.
11. Contact Us
For inquiries, please contact us at [email protected].
By using HotelExpress.lk, you agree to these Terms & Conditions. If you do not agree, please refrain from using our services.
