You'll get a confirmation email once your booking is confirmed. This should only take about two minutes but sometimes can take longer. Please check your spam/junk mail folders for this email, it may be there by mistake. If you still haven't received any emails, reach out to our Customer Service team.
We always resend your confirmation email a few days before check-in. If you have a HotelExpress.lk account, you can also find your confirmation under the Bookings section in your account. If you still need us to resend your confirmation email, please reach out to our Customer Service team.